(ii) Suggest THREE other performance measures (not applied in (i)) which might be used to assess the

customer perspective of the balanced scorecard of GER. (3 marks)

[试题](d) Suggest a set of SIX performance measures which the directors of SSH could use in order to assess thequality of service provided to its clients. (3 marks)

[试题](ii) the recent financial performance of Merton plc from a shareholder perspective. Clearly identify anyissues that you consider should be brought to the attention of the ordinary shareholders. (15 marks)

[试题](ii) evaluates the relative performance of the four depots as indicated by the analysis in the summary tableprepared in (i); (5 marks)

[试题](d) Comment on THREE factors other than NPV that the directors of ITL should consider when deciding whetherto manufacture the Snowballer. (3 marks)

[单选题]Which one is not in the same category with other three items？( )A./f/B./z/C

[单选题]Which one is not in the same category with other three items？( )A./f/B./z/C

[单选题]Which one is not in the same category with other three items？( )A./f/B./z/C

If no ______ is imposed on an employee for poor performance, other employees may

[试题](ii) Explain THREE strategies that might be adopted in order to improve the future prospects of DiverseH．oldings Plc. (6 marks)

[试题](ii) Briefly discuss THREE disadvantages of using EVA? in the measurement of financial performance.(3 marks)