When you have a problem with your computer，we recommend the following troubleshooting （故障排除） tips. Once you start troubleshooting，write down each step you take.In this way，you'll be able to remember exactly what you've done and can avoid repeating the same mistakes. If your computer gives you an error message，write down as much information as possible.You may be able to use this information later to find out if other people are having the same error. If you're having trouble with a specific piece of computer hardware，an easy first step is to check all related cables to make sure they're properly connected. When all else fails，restarting the computer is a good thing to try .This can solve many basic issues you may experience with your computer. If you need additional help，you can email me at computerhelp@（1）What should you do once you start troubleshooting？Write down ____ you take.（2）Why are you advised to write down the error message as much as possible？To find out if other people are having the ____ .（3）What should you do when you have trouble with a specific piece of computer hardware？To check all ____ .（4）When should you restart your computer？When ____ .（5）What can you do if you need additional help？You can ____ the writer.

Read the following passage.After reading it，you are required to complete the answers that follow the questions.You should write your answers （no more than 3 words） on the Answer Sheer correspondingly.
    When you have a problem with your computer，we recommend the following troubleshooting （故障排除） tips.
    Once you start troubleshooting，write down each step you take.In this way，you'll be able to remember exactly what you've done and can avoid repeating the same mistakes.
    If your computer gives you an error message，write down as much information as possible.You may be able to use this information later to find out if other people are having the same error.
    If you're having trouble with a specific piece of computer hardware，an easy first step is to check all related cables to make sure they're properly connected.
    When all else fails，restarting the computer is a good thing to try .This can solve many basic issues you may experience with your computer.
    If you need additional help，you can email me at computerhelp@

（1）What should you do once you start troubleshooting？
Write down  ____ you take.
（2）Why are you advised to write down the error message as much as possible？
To find out if other people are having the  ____ .
（3）What should you do when you have trouble with a specific piece of computer hardware？
To check all  ____ .
（4）When should you restart your computer？
When  ____ .
（5）What can you do if you need additional help？
You can  ____ the writer.