Using effective communication skills is very important to relationships and success at work. There are a number of reasons that communication is so important to us. Here are a few: _ 【1】 ____ When you clearly communicate your wants, your needs, and your purposes, there will be no misunderstanding. Many of our arrangements and disagreements occur simply because one of us did not communicate clearly. Another example of the importance of communication can be seen in the medical field. When a doctor tells a patient his diagnosis(诊断) and gives instructions for care and medicine, it is important that the patient understands exactly what the doctor wants to communicate, __ 【 2 】 ____ Strengthen relationships. We get to know each other (either in business or personally) by talking and listening.___ 【 3 】 __ People like people they know. In business, the more personable business person, who shows an interest in his or her customer, wins the sale-every time-over the business person who show no interest in the customer, whatever! Relieve(缓解) stress. __ 【 4 】 ___ You feel as if some of the burden(负担) has been lifted from you when a friend listens and shows that he or she cares. Increase confidence. When you communicate well, people respond positively to you. And that helps to increase your confidence! The importance of communication skills becomes obvious when you think of the many times that you communicate with someone during a single day. 【 5 】

【题目】 根据短文内容，从短文后的选项中选出能填入空白处的最佳选项。选项中有两项为多余选项。 The importance of communication cannot be denied. Using effective communication skills is very important to relationships and success at work. There are a number of reasons that communication is so important to us. Here are a few: _ 【1】 ____ When you clearly communicate your wants, your needs, and your purposes, there will be no misunderstanding. Many of our arrangements and disagreements occur simply because one of us did not communicate clearly. Another example of the importance of communication can be seen in the medical field. When a doctor tells a patient his diagnosis(诊断) and gives instructions for care and medicine, it is important that the patient understands exactly what the doctor wants to communicate, __ 【 2 】 ____ Strengthen relationships. We get to know each other (either in business or personally) by talking and listening.___ 【 3 】 __ People like people they know. In business, the more personable business person, who shows an interest in his or her customer, wins the sale-every time-over the business person who show no interest in the customer, whatever! Relieve(缓解) stress. __ 【 4 】 ___ You feel as if some of the burden(负担) has been lifted from you when a friend listens and shows that he or she cares. Increase confidence. When you communicate well, people respond positively to you. And that helps to increase your confidence! The importance of communication skills becomes obvious when you think of the many times that you communicate with someone during a single day. 【 5 】

• A. Build trust.
• B. Prevent misunderstandings.
• C. Otherwise, serious results could occur!
• D. Knowing more about someone strengthens that relationship.
• E. Taking the time to improve your communication skills is definitely worth the effort.
• F. Talking about your problem and stress actually helps to relieve your stress and anxiety.
• G. No matter what, interpersonal skills are the foundation of any relationship, business or personal.