The manager cycles customers in and out of her office like-|||-a busy tramo pol coewoman-|||-I took plenty of time ranking the operation, awerding 8 out or 10 for almout oll the-|||-woull metrics-ma nners, efficiency, etc Moments after I Ned my online appreciation-|||-a Buóget bot(向动程序)inqured:"What could we do to get a ^circ ? Give away free-|||-cars, g guess. I thought B out of 10 was a great grade.-|||-Why does everyone expect everything to be perfect? Why indeed?-|||-It's amering that arryone takes ratings seriously sfter the wel-publicized scandals(H-|||-(6)invelving Amazon and many other websites Less than a year ago The Wall Saver-|||-Jownal dentifed hundeeds of false reviews coming fiom click famm in some-|||-countries. They used to push Amazor product rankangs closer to 50 Le,perfect. The-|||-Joumal quoted an Arizona corsurnet, Jeneif Bowen, who never looks ot 5-etar-|||-product reviens."Nothing'perlect. I want the teal hoesst ranking from people"-|||-9.Why did the author sate his Uber driver a 4?-|||-A.Because he wanted his son to make comenent-|||-B.Because he wanted to show his appreciotion of the-|||-ride-|||-C.Because he was confused by the rabing ayaten-|||-D.Because he wanted the driver to be fired.-|||-10.What was the muthor asked to do for the rental company?-|||-A.To test for their online systam-|||-B.To help attract more customers.-|||-C.To give evabuation on their cars-|||-D.To rate their operation affickency-|||-11.How did the wuthor tewl after the rankin ing practice?-|||-A.Puzzied-|||-B.Boring-|||-C.Satisfied-|||-D. Relied.-|||-12.What were the scandals ment oned in the last paragraph?-|||-A.Amazun and other websites had falis reviews-|||-misguiding the cansumers-|||-B.The Wall Street Jounal had hundreds of falve-|||-reviews-|||-C.The Nall Street Joumal pushed Amazon procucts-|||-ranking closer to 5.0.-|||-D.Amazon and cther webaites report fake sales-|||-volumes-|||-13.What can be inferred foom ensfer Benen's expectetic-|||-。 A She prelers to see true revviews-|||-B.She likes products with S.star revews-|||-C.She eepects to find perfect products-|||-D.She reeds the abiley to identify false reviews.