They need more specific management regulations, and in more details as well. The management is not timely supervising and improving the service that its staff provides to the visitors. What's more, the staff is granted a three-hour coffee break, while keeping crowds of tourists waiting for too long. These are ruining the Louvre experience for millions of domestic and foreign visitors!" says an annual report by the French government. The famous museum, home of the Mona Lisa, does not know how many paintings it has, how many staff it employs, or how much time its staff spend on the job, the report says. The report blames the mess on the fact that two-thirds of the 1,800 staff are civil servants. One of the cases in point is that the 6,000,000 people who visited the museum in 2000, most of them foreign tourists, had first to overcome "very worrying efficiency" at the ticket and information counters, which has been the target of criticism from both the public and the government. The report also notes that the staff routinely takes coffee breaks totaling between two and three hours a day, which is too long for a museum receiving so many people daily. Visitors are unlikely to see the whole museum, not just because it is so enormous, but because it is never fully open. Up to 25 of the exhibition rooms were closed to the public in 2000 because of a shortage of security staff. So visitors are paying for their ticket at a full price, but in fact they are just visiting part of this long-history museum. In other words, visitors have not enjoyed their full privilege, which has been secretly eliminated. Those security staff who are on duty are also causing problems, the report says: A security guard was fired when a Corot painting was stolen in 1998, but it took him more than two years to return his keys and move out of the rent-free flat the museum had given him. The report even concludes that if a work does get stolen, the Louvre is not necessarily likely to know about it!1. What's the best title for this passage?A) Louvre, the famous museum.B) Louvre facing criticism. C) Louvre and its visitors.D) Louvre and the government.2. Which of the following best describes the Louvre experience for millions of visitors according to this report?A) Educational.B) Constructive.C) Frustrating. D) Delightful.3. How is the service at the ticket and information counters according to the report?A) The staff there are hard-working because they always worry about questions from visitors.B) The staff there are patient because they must listen to critics all day long.C) The service is too long for a museum receiving so many visitors every day.D) The service is so inefficient that it worries the visitors. 4. Why are visitors unlikely to see the whole museum?A) Because the museum needs more security guards to be fully open. B) Because the visitors have too limited time for a complete tour.C) Because some exhibition rooms are closed due to inefficient security guards.D) Because visitors are not allowed to visit certain exhibition rooms.5. Why does the author say security guards working for Louvre also cause problems in the last paragraph?A) Because there is always a shortage of them.B) Because they often take a three-hour coffee break.C) Because they are neither well-disciplined nor efficient. D) Because they secretly steal art works from the Louvre.

"The staff is not working as efficiently as they are expected to be. They need more specific management regulations, and in more details as well. The management is not timely supervising and improving the service that its staff provides to the visitors. What's more, the staff is granted a three-hour coffee break, while keeping crowds of tourists waiting for too long. These are ruining the Louvre experience for millions of domestic and foreign visitors!" says an annual report by the French government.    The famous museum, home of the Mona Lisa, does not know how many paintings it has, how many staff it employs, or how much time its staff spend on the job, the report says. The report blames the mess on the fact that two-thirds of the 1,800 staff are civil servants. One of the cases in point is that the 6,000,000 people who visited the museum in 2000, most of them foreign tourists, had first to overcome "very worrying efficiency" at the ticket and information counters, which has been the target of criticism from both the public and the government. The report also notes that the staff routinely takes coffee breaks totaling between two and three hours a day, which is too long for a museum receiving so many people daily.   Visitors are unlikely to see the whole museum, not just because it is so enormous, but because it is never fully open. Up to 25 of the exhibition rooms were closed to the public in 2000 because of a shortage of security staff. So visitors are paying for their ticket at a full price, but in fact they are just visiting part of this long-history museum. In other words, visitors have not enjoyed their full privilege, which has been secretly eliminated.  Those security staff who are on duty are also causing problems, the report says: A security guard was fired when a Corot painting was stolen in 1998, but it took him more than two years to return his keys and move out of the rent-free flat the museum had given him. The report even concludes that if a work does get stolen, the Louvre is not necessarily likely to know about it!1. What's the best title for this passage?A)  Louvre, the famous museum.B)  Louvre facing criticism. C)  Louvre and its visitors.D)  Louvre and the government.2. Which of the following best describes the Louvre experience for millions of visitors according to this report?A)  Educational.B)  Constructive.C)  Frustrating. D)  Delightful.3. How is the service at the ticket and information counters according to the report?A)  The staff there are hard-working because they always worry about questions from visitors.B)  The staff there are patient because they must listen to critics all day long.C)  The service is too long for a museum receiving so many visitors every day.D)  The service is so inefficient that it worries the visitors. 4. Why are visitors unlikely to see the whole museum?A)  Because the museum needs more security guards to be fully open. B)  Because the visitors have too limited time for a complete tour.C)  Because some exhibition rooms are closed due to inefficient security guards.D)  Because visitors are not allowed to visit certain exhibition rooms.5. Why does the author say security guards working for Louvre also cause problems in the last paragraph?A)  Because there is always a shortage of them.B)  Because they often take a three-hour coffee break.C)  Because they are neither well-disciplined nor efficient. D)  Because they secretly steal art works from the Louvre.